After the crew leaves
The provider logs it by talking.
The technician tells OnSiite what they found and what they did, adds photographs, and it lands on the asset with the date, the parts, and the cost. No forms, and nothing chased a week later.
Phase two
The provider shows up already knowing.
When a visit is needed, OnSiite generates the brief: the asset, its spec sheet and manual, and the parts that failure usually takes. Diagnosis time drops, second trips mostly stop, and the fix happens on the first visit.
What changed
One visit instead of two.
A truck that rolls out to look, then rolls again with the part, is two visits and a week of a tenant complaining. A provider who arrives with the model, the history, and the likely part closes it on the first.
Connected lighting load · open-air retail, 156 assets
Existing
70,775W
→
Specified
14,763W
↘ −79% · 56,012 W removed
Property AProperty BProperty C
Property DProperty EProperty F
Existing load
Proposed load
Both lines are plotted to the same scale from the surveyed figures; the vertical axis runs from zero to 76,680 W.
What the chart says
The gap you can close without a truck.
Six properties, what they carry today on the upper line and what they would carry after the work on the lower. The gap is money leaving every month, and OnSiite ranks which property closes it fastest.
Open-air retail
What the brief carries
Everything the visit needs, before it starts.
A provider who arrives knowing the asset does the job once. The brief is generated, not assembled by somebody the night before.
Which asset, and where it standson the brief
Its photographon the brief
Make, model and nameplateon the brief
Its manual and spec sheeton the brief
The parts that failure usually takeson the brief
The difference is one visit instead of two. A truck that rolls to look, then rolls again with the part, is two trips and a week of a tenant asking when it will be fixed.
It also settles the argument afterwards. What was specified, what went in, and what came back different are all on the same record.
What is behind the numbers
Not a calculator. A run history.
Priced options
429,676
Across 3,442 completed design runs.
Labour samples
13,813
Cost learned from finished jobs, not a price book.
Photometric files
7,154
The light on the ground is modelled, not asserted.
Incentive programmes
357
Applied to your assets, not remembered.
The question you will ask
“My technicians will never fill in another form.”
They do not have to. The technician talks — describes what they found and what they did — and that becomes a structured draft against the asset, with photographs attached. Somebody approves it before it lands, so the record stays clean without anyone typing into a phone on a roof.
Next step
Walk one property with us.
Pick a building. We map every asset on it, model what each outage actually costs you in light, safety, and money, and hand you the loop: surface, understand, decide, deploy, prove.
Every asset mapped and photographedweek one
Service brief sent to the providerautomatic
Repair-or-replace recommendationlive
Reporting to tenants and ownershipbuilt in
What you get, from the first week.